Personal data protection charter of L'Univers de la Poignée (UDLP)

This Charter applies to all personal data processed by the entities of the company L'Univers de la Poignée (UDLP) acting in their capacity as data controllers. In particular, it applies to all websites published by UDLP, including Poignees-Deco.com.

It explains how we use this data, with whom we may share it and what measures we take to ensure its confidentiality and security. This Charter covers all processing of personal data for which UDLP is responsible.

Our commitment to your personal data

L'Univers de la Poignée (UDLP) builds solid and lasting relationships with its users, based on mutual trust: ensuring the security and confidentiality of its users' personal data is an absolute priority for UDLP. We comply with all French and European regulatory and legislative provisions relating to the protection of personal data, in particular the amended Data Protection Act of 6 January 1978 (hereinafter ‘LIL’) and the General Data Protection Regulation of 27 April 2016 (hereinafter ‘GDPR’).

Fundamental principles :

• —Each user remains in control of his or her data: UDLP does not dispose of it freely.
• —Data is processed transparently, confidentially and securely.
• —We implement rigorous procedures to guarantee their protection.

Identity and contact details of the data controller

The person responsible for processing personal data is Corinne Darmon, manager of L'Univers de la Poignée (UDLP).
If you have any questions about your personal data, you can contact us at :
Address: 7 Rue Saint Dominique, 21 Rue de Bellechasse - 75007 Paris - France
Email : privacy@udlp.fr

Personal data collected

Data collected directly from users may include:

• —Identity: contact.
• —Contact details: email, telephone number.

Purposes and sharing of data

Data is collected for the following purposes:

1. —Order processing and delivery.
2. —Improving the quality of our services.
3. —Carrying out satisfaction surveys.
4. —Communication of promotional actions or information on new products.

**With whom do we share your data?
Data may be shared with :

• —Manufacturers or logistics partners, solely to ensure the proper fulfilment of orders.
• —No external commercial or advertising actor will have access to your data.

Data retention

We keep your personal data :

• —For as long as you use our services.
• —To meet our legal obligations or defend our rights.
• —Sensitive documents (e.g. order files) are destroyed within three months.

Your rights with regard to personal data

In accordance with the RGPD, you have the following rights:

• —Access and rectification**: consult or correct your data.
• —Deletion**: request the deletion of your data under certain conditions.
• —Objection**: to refuse the processing of your data.
• —Portability**: receive your data in a readable format.

To exercise these rights, please contact us at :
Address: UDLP - Service Protection des Données, 7 Rue Saint Dominique, 75007 Paris
Email : privacy@udlp.fr

Security and changes to the charter

UDLP implements all necessary measures to guarantee the security and confidentiality of personal data, in particular via :

• —Secure hosting.
• —Rigorous authentication procedures.
• —Encryption of sensitive data.

This Charter may be updated to comply with legal or technical developments. We invite you to consult it regularly on our website: Poignees-Deco.com.
If you have any questions or complaints, please write to us at privacy@dlp.fr.